Terms of Service
Last updated: October 11, 2025
1. Acceptance of Terms
By accessing and using Dine with Dalators' services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. Service Description
Dine with Dalators provides authentic Vietnamese cultural experiences including but not limited to:
- Home cooking classes with local families
- Cultural tours and experiences
- Food tours and market visits
- Family dinner experiences
- Coffee farm tours and tastings
3. Booking and Payment
All bookings are subject to availability and confirmation. Payment terms and cancellation policies will be communicated at the time of booking. We reserve the right to refuse service to anyone.
4. Cancellation and Refund Policy
Cancellation policies vary by service type. Generally:
- Full refund if cancelled 48+ hours in advance
- 50% refund if cancelled 24-48 hours in advance
- No refund for cancellations less than 24 hours in advance
- Weather-related cancellations may be rescheduled or refunded
5. Participant Responsibilities
Participants are responsible for:
- Arriving on time for scheduled experiences
- Following safety instructions and guidelines
- Respecting local customs and traditions
- Informing us of any dietary restrictions or allergies
- Behaving respectfully toward host families and other participants
6. Health and Safety
Participation in our experiences is at your own risk. We are not liable for any injuries, accidents, or health issues that may occur during our services. Participants should have appropriate travel insurance.
7. Photography and Media
We may take photographs or videos during experiences for promotional purposes. By participating, you consent to the use of your image unless you specifically request otherwise.
8. Limitation of Liability
Dine with Dalators' liability is limited to the amount paid for the specific service. We are not liable for any indirect, incidental, or consequential damages.
9. Force Majeure
We are not liable for any failure to perform due to circumstances beyond our control, including but not limited to natural disasters, government actions, or other force majeure events.
10. Governing Law
These terms are governed by the laws of Vietnam. Any disputes will be resolved in the courts of Vietnam.
11. Changes to Terms
We reserve the right to modify these terms at any time. Changes will be posted on this page and will become effective immediately upon posting.
12. Contact Information
For questions about these Terms of Service, please contact us:
- Email: michaelduong1988@gmail.com
- Phone: +84 766 782 649
- Address: 82, Thong Thien Hoc Street, Ward 2, Đà Lạt, Vietnam